Over the weekend, Canon’s cloud media hosting platform, image.canon, suffered an outage that left users unable to login and use the service. No specific information was provided over the weekend, but we now know what went wrong.
In a statement shared on the image.canon homepage, Canon confirmed there’s been an issue with its long-term storage on image.canon that’s resulted in the loss of original image and video uploads. The full notice reads as follows:
To prevent any further issues, Canon has temporarily shut down both the mobile and web app versions of image.canon. Per the notice, we should have further updates ‘soon.’ We will update this article when further updates are provided.
Articles: Digital Photography Review (dpreview.com)