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GoPro compensates Karma drone users with free HERO5 cam for recall

22 Nov

At the beginning of November action-cam maker GoPro announced a recall of its new Karma drone after a small number of the approximately 2500 units sold lost power during operation. GoPro stressed that even those users whose drones appeared to be operating normally should stop using them immediately. 

Now at least US buyers of the Karma will receive some sort of compensation for going through the troubles of returning the drone and having to find a replacement. GoPro is offering American Karma buyers a free HERO5 Black action cam once they return the drone and all accessories. Presumably, apart from making customers happy, this move should also speed up the return process and ensure as many of the faulty drones as possible make it back to GoPro. The company says it is planning to start shipping the Karma again as soon as the issue is resolved.

Articles: Digital Photography Review (dpreview.com)

 
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