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Posts Tagged ‘rental’

Lensrentals discovers cracked sensor mounts inside some of its Sony a7-series rental fleet

12 Jun
Photo credits: All photos and illustrations (except for this one), kindly provided by Lensrentals.

As promised, Lensrentals is back with part two of its flange-to-sensor measurement test, this time testing photo-centric cameras instead of cine cameras.

As Roger and his team meticulously pored over the measurements of every compatible camera they had on hand (the testing rig only had mount options for Canon, Sony and MFT cameras), they discovered a concerning percentage of Sony a7-series cameras had suffered from an unexpected and consistent failure of a key component.

Although Roger starts off his blog post with his Canon measurements, we’re going to begin with Sony, as that’s where the surprising and concerning discovery lies. In total, the Lensrentals team tested 487 various Sony full-frame and APS-C mirrorless bodies. To those concerned the in-body image stabilization (IBIS) would affect the flange-to-sensor distance, Roger has the following to say:

‘First let me mention that we asked and answered the obvious question “does the IBIS system change the flange-to-sensor distance.” We took some cameras, measured them, put a lens on, focused it on various things to run the IBIS, and measured again, about a dozen times each. Each camera had identical measurements every time.’

An overview of the flange-to-sensor distance measurements of all Sony cameras Lensrentals tested. Note the scale on all of these charts: this chart is -0.1mm to +0.1mm.

With that debate wrapped up, Roger presents the overall findings for Sony mirrorless cameras (seen above) before further dividing up the Sony camera bodies, grouping the Sony a9 and Sony APS-C cameras together and grouping all of the a7-series camera bodies together. Roger grouped the data this way because the a9 and APS-C models ‘look[ed] marvelous,’ with minimal variation, while the a7-series showed rather dramatic variations, particularly with their outliers.

This is the a7-series chart, showing the a7R III (blue), a7R IV (red) and a7 III (yellow). Note the unusual number of outliers on the very extremes of the chart.

After testing each unit, Roger pulled 28 outliers for further inspection (5.75% of the Sony cameras tested). While a few of them needed to have the lens mount screws tightened or entirely replaced to correct their flange-to-sensor distance, there were a number of units that stood out as ‘large outliers.’ Upon closer inspection, Roger and his team discovered a number of these units had a more unexpected and more serious issue: there was a fracture between the sensor mount and stabilization system.

The arrow points to a fractured sensor-to-IBIS mount inside a Sony a7-series camera.

As you can see in Lensrentals’ a7R III teardown, Sony mounts the sensors to a plastic plate that attaches to the IBIS system via three screws. In two of the ‘large outlier’ units the plastic plate the sensor is mounted to had fractured; two others had screws that had wiggled their way out; one had what appeared to be a ‘metal fatigue type fracture’ in the mount; and one had a ‘displaced fracture of the sensor frame’ that was serious enough to pop off the retaining clip.

The arrow points to the tab where the retainer clip is supposed to be secured to.

While these are all serious issues that raise concerns, Roger says he was amazed to realize ‘the cameras really didn’t show much disfunction.’ He elaborates:

‘If you had just shown me the pictures above I would have expected error messages, horrible images, something dramatic. These were renting regularly, customers were happy with them, our 64-point tech inspection was passed before and after each rental.’

Even after hours of stress testing by Lensrentals’ most experienced techs, the only complaints they had with these broken units were the same minor complaints a few renters had pointed out in the past, including ‘Seems images might be a little soft on one side,’ or ‘maybe the stabilization isn’t quite as good as it should be.’

Roger says it appears as though a single broken mount (remember, there are three screws holding the sensor to the IBIS unit) doesn’t appear to have much affect on overall operation, but suggests if two of the mounts were to break it would be likely to cause noticeable issues.

Roger says the crack in this image displaced the mount by about 0.5mm, but despite this dramatic displacement, the center of the sensor shifted much less than that.

Wonky mounts and fractured components sound scary, but in total, less than 2% of Lensrentals’ Sony camera stock was found to have lens mount issues and only 1.6% suffered from the sensor mount problem. That’s not an insignificant number of cameras given how large the rental fleet is, but considering these are rental cameras and it took hours of intense inspection of the outlier samples to notice even the smallest impact on image quality, it’s hard to say how serious the issue really is in practical terms.

Wonky mounts and fractured components sound scary, but in total, less than 2% of Lensrentals’ Sony camera stock was found to have lens mount issues and only 1.6% suffered from the sensor mount problem

Still, though, any kind of failure like this is concerning and both Roger and DPReview have contacted Sony to inform them of Lensrentals’ finding and request comment on the matter.

With the Sony camera data out of the way, it’s on to Canon cameras. Within the data, Roger discovered a few interesting tidbits. First, the flange-to-sensor distance in photo cameras doesn’t vary any more than in Canon’s cine cameras. Second, of the 11 cameras (out of 478 Canon DSLR cameras tested) that Roger pulled for closer inspection due to variations, all of them were either 5D IV or 1DX bodies, i.e., pro bodies.

A chart showing the variation of the Canon DSLR cameras Lensrentals tested, with the outliers highlighted. Again, note the scale of this graph: this chart is -0.1mm to +0.04mm.

Upon further inspection of the most affected camera bodies, Roger discovered each of them had a history of a drop or required ‘significant internal work’ after being rented out at one time or another. He also notes it makes sense these cameras are more susceptible to damage when bumped or dropped due to the tendency for these cameras to be used in harsher conditions and with longer, heavier telephoto lenses, which could more easily bend the mount ‘because force proportional to mass and all.’

Roger concludes his data with a breakdown of variation in 138 Micro Four Thirds cameras: 82 Panasonic units, 36 Olympus units and 20 Black Magic Pocket Cinema Camera 4K units.

A breakdown of the various Micro Four Thirds camer models Lensrentals tested.

Overall, the variation between units proved to be relatively minimal, with only five cameras being outliers. Of these five cameras, four had been sent back to the factory to have their sensors replaced and one had a shutter replacement. Roger notes five other Micro Four Thirds cameras also had their sensors replaced and were within the nominal variation range, so don’t assume all cameras with sensor replacements will have abnormal flange-to-sensor distance measurements.

In wrapping up, Roger concludes that while it might’ve been seemed unnecessary to measure the flange-to-sensor distance of still cameras, it proved just as useful as it was with cine cameras. The team found fixable issues in roughly 2% of its still camera fleet thanks to the testing and, in Roger’s own words, ‘To me, that’s a huge thing […] Huge enough that we need to get a second Denz tool for the photo techs since the first one is already monopolized by the video people.’

Read the full article at Lensrentals.com

Articles: Digital Photography Review (dpreview.com)

 
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Lens Rentals celebrated Halloween by testing its rental gear for ghosts and good vibes

02 Nov

In the spirit of Halloween, the team over at Lens Rentals decided to do a little experiment to see if any of their gear was haunted. However just one item in, the plan took a very Roger-esque turn, pivoting from a ghost-hunting endeavor to tearing down the very pieces of gear he was originally using to look for paranormal activity.

After someone had remark that some of its photography gear was used to record various paranormal shows and another individual showed concern of whether or not any of Lens Rental’s gear was haunted, Cicala and his trusty sidekick Aaron decided to put their gear to the test unlike they’ve ever done before.

The array of paranormal-detecting devices Roger and Aaron purchased.

After hunting down an array of various paranormal-detecting devices (and purchasing a dozen 9-volt batteries), Roger and Aaron got to work setting up their testing area. At the suggestion of those more familiar with the paranormal, the duo set up what was supposed to be a pentagram (looks more like a random geometric shape in our book) with multiple ‘Ghost Detector’ modules around the perimeter and burned a candle in the middle to get the paranormal juju flowing.

Clearly someone used that mic pack under sketchy circumstances.

After letting the candle work its magic, the pair put a Sennheiser microphone in the center and used both the ‘Ghost Detectors’ and the EMF detectors to see which how it reacted. Sure enough, the wireless mic pack was haunted (according to the two detectors, at least). The pair also tested their microwave (definitely haunted), as well as their coffee maker (which was thankfully spared by the spirits). It was even discovered that Aaron was haunted too. As a result, it turned out their previous testings couldn’t hold up, as there’s the chance Aaron himself was causing the bad vibes.

So, Roger and Aaron decided to instead direct the various paranormal-detecting devices they purchased to test out the Lens Rentals gear. We’ll let you see the full teardown of the gadgets over on Lens Rentals’ blog post, but suffice to say the Ghost Detector Array, EMF Meter and Ghost Magnet were all relatively cheap pieces of tech that mostly consisted of random PCBs and (in the case of the Ghost Magnet) motors.

The inside of one of the EMF detectors Roger and Aaron purchased.

Considering all of the paranormal devices are now torn down, it’s safe to say Lens Rentals will no longer be offering a spirit-cleansing add-on for future rentals. So you might want to be careful and bring a Shaman along with you on your next photo shoot just in case.

Articles: Digital Photography Review (dpreview.com)

 
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Rental marketplace ShareGrid owner’s guarantee covers all equipment up to $20,000

26 Aug

Film, photography and production equipment rental marketplace ShareGrid has introduced a $ 20,000 owner’s guarantee that covers all equipment against damage, theft, loss and fraud, including voluntary parting (theft by the renter).

‘Our goal has always been to make ShareGrid the safest way to rent your equipment to other people, and today we’re excited to offer even more protection to our users’ said Marius Ciocirlan, co-founder and CEO of ShareGrid. ‘For years, we’ve been the only marketplace to offer instant coverage against Voluntary Parting. With the ShareGrid Owner Guarantee, we’re taking this a step further and including protection against voluntary parting automatically. Best of all, it’s completely free for all our members.’

‘Voluntary parting’ or theft by the renter is typically not covered in the rental industry but is luckily also extremely rare. ShareGrid says only one in 10,000 rental transactions are affected, thanks to heavy investment in security technology and personnel. At 0.02 percent ShareGrid competitor KitSplit’s voluntary parting rate is double that of ShareGrid’s but still very low in absolute terms.

ShareGrid’s Owner Guarantee offers protection for all rentals of equipment up to $ 20,000 in value and is included automatically. Terms are very similar to KitSplit’s equivalent policy but ShareGrid does not have the latter’s 20 percent deductible, making it the slightly more attractive offer.

Articles: Digital Photography Review (dpreview.com)

 
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Peer-to-peer rental platform KitSplit launches comprehensive owner’s guarantee

26 Aug

Peer-to-peer equipment rental platform KitSplit has expanded its insurance cover for equipment owners. Gear that is rented out via the platform is now also covered for theft by the renter, in addition to previous coverage which included damage, loss and theft from the renter.

‘The trust of our community and the safety of their gear is of utmost importance to us. With the Owner Guarantee, and our improved vetting, we are excited to give our owners even more peace of mind, ” said Lisbeth Kaufman, CEO and co-founder of KitSplit. ‘Trust has been a focus of ours from day one, and we’re excited to build the safest way to rent cameras in the industry.’

Previously theft from the renter, or ‘voluntary parting’ as it is called in the industry, was excluded from coverage which according to KitSplit is industry standard. KitSplit says that in the past voluntary parting on KitSplit has been very rare at about one case in 5000 rental transactions. Still, when it happened the consequences for equipment owners could be very painful.

In addition to the expanded insurance coverage, the company uses a proprietary 40 point risk vetting system to ensure only trustworthy professionals can offer and rent equipment on the platform. You can find more information on the KitSplit website.

Articles: Digital Photography Review (dpreview.com)

 
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KitSplit gear rental company raises $2.1m in seed funding

03 Mar

Camera gear rental company KitSplit has announced that it raised $ 2.1m in seed funding from investors that include 3311 Ventures, HearstLab, Entrepreneurs Roundtable, NYU Innovation Venture Fund, and others. The funds will, in part, help the company grow its presence in Los Angeles, according to TechCrunch.

KitSplit is an affordable—and increasingly popular—gear rental company that boasts a large customer base including notable companies like National Geographic and NBC. For renters, KitSplit provides access to a large roster of gear, including lights, camera, lenses, and even VR equipment, which are listed for rent by both individuals and businesses.

The company acquired then-competitor CameraLends last year, a business move that made it the largest rental company in the world.

According to company CEO Lisbeth Kaufman, who spoke with TechCrunch, digital media companies have expressed ample interest in KitSplit’s platform. “We’re reimagining the Hollywood production studio as a local marketplace,” said Kaufman. “We want to make resources like gear and staffing and location more accessible to all content creators.”

Though KitSplit offers rentals throughout the entire US, the company is currently focusing on the Los Angeles and New York City markets where it is hiring.

Articles: Digital Photography Review (dpreview.com)

 
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Lumoid gear rental service has been shut down

13 Dec

Lumoid, a startup that offered photography gear and other gadgets for rent, has been officially shut down. The process had actually been underway for months, but was only officially revealed to the public late last week. According to company founder Aarthi Ramamurthy, who recently posted about the matter on Facebook, the team had “gradually wound down Lumoid” over the last four months, including selling its IP and assets.

The Lumoid website is still live and showing various gadget rental categories; however, clicking on any given rental item shows that it is no longer in stock. Speaking to TechCrunch, Ramamurthy indicated that it was Lumoid’s deal with Best Buy earlier this year that led to the decision to close the service down. The company was ultimately unable to get the money it needed to scale up the business to meet Best Buy’s needs.

Though Lumoid is gone, other camera and lens rental services remain, including the newly merged Lensrentals and LensProTogo, and Borrow Lenses.

Articles: Digital Photography Review (dpreview.com)

 
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Hasselblad launches rental service

16 Nov

Camera maker Hasselblad has launched the ‘Rent a Hasselblad’ camera equipment renting program, aiming to give enthusiast and professional photographers easier access to its medium-format photography products.

‘Rent a Hasselblad’ is a global online service and allows you to book Hasselblad cameras and lenses for a selected period of time, making it an interesting option for special photoshoots, when shooting while traveling or for those who’d simply like to try the Hasselblad system.

“Owning a Hasselblad medium format camera system is a significant investment even for a successful high-paid photographer,” said Bronius Rudnickas, Hasselblad Marketing Manager.

“Consequently, many professional photographers and enthusiasts haven’t had the opportunity to see what they’re able to create with Hasselblad’s medium format technology. The ‘Rent a Hasselblad’ program is designed to change that and we’re looking forward to seeing what photographers are able to produce having easier access to our photographic tools.”

At launch photographers can book the mirrorless medium format camera and a range of XCD lenses at around 40 pick-up locations across the globe. However, Hasselblad is planning to increase both equipment selection and locations in the future. In the US renting a X1D-50c for a day will cost you $ 110, lenses are around the $ 30 mark. The possibility to offset rental cost against the purchase price if you decide to purchase a piece of equipment after renting it is an added bonus.

You can find more information and book a camera and lenses on the Hasselblad website.

Press Release:

{PressRelease}

2017-11-16

HASSELBLAD LAUNCHES ‘RENT A HASSELBLAD’ – A NEW WAY TO EXPERIENCE AND TAKE ADVANTAGE OF HASSELBLAD MEDIUM FORMAT TECHNOLOGY

‘Rent a Hasselblad’ enables easier and on-demand access to Hasselblad medium format cameras and lenses for photography enthusiasts and professionals.

Hasselblad, the leading manufacturer of medium format cameras and lenses, is introducing the ‘Rent a Hasselblad’ service. The service has been created to allow photography enthusiasts and professionals to bene t from the advantages of medium format technology.

“Owning a Hasselblad medium format camera system is a signi cant investment even for a success- ful high-paid photographer,” said Bronius Rudnickas, Hasselblad Marketing Manager.

“Consequently, many professional photographers and enthusiasts haven’t had the opportunity to see what they’re able to create with Hasselblad’s medium format technology. The ‘Rent a Hasselblad’ program is designed to change that and we’re looking forward to seeing what photographers are able to produce having easier access to our photographic tools.”

‘Rent a Hasselblad’ is a global online service to book Hasselblad cameras and lenses for a selected period of time based on a photographer’s need to use the camera. Whether renting a Hasselblad system for a speci c photoshoot, booking a camera to try it out before making up their mind to purchase, or reserving gear to pick up and use at their next travel destination, the rental service will give photographers more freedom and higher accessibility to Hasselblad systems.

At its launch, customers can book the world’s first mirrorless medium format camera, the X1D-50c, and choose from a selection of XCD lenses at around 40 rental pick-up locations across the globe. Plans are already underway to grow the ‘Rent a Hasselblad’ service by increasing both the number of rental locations and expanding the selection of Hasselblad camera models at certain locations.

Furthermore, as a convenient online service with global coverage and reasonable rental fees, ‘Rent a Hasselblad’ offers photographers the possibility to offset rental cost against the purchase price if they then decide to make an investment in the Hasselblad camera system afterwards.

The ‘Rent a Hasselblad’ booking system with pricing and additional information can be found at: www.hasselblad.com/rental

{/PressRelease}

Articles: Digital Photography Review (dpreview.com)

 
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KitSplit acquires CameraLends, becomes largest peer-to-peer camera rental platform

11 Jan

Peer-to-peer camera equipment rental platform KitSplit has acquired its rival CameraLends to form the world’s largest peer-to-peer gear rental community. The combined entity will be managed under the KitSplit brand from headquarters in New York and CameraLends founder Adam Derewecki will join KitSplit as an advisor. 

“There are more content creators today than ever before and they all need access to top quality, affordable gear. Since launching a little over a year ago, KitSplit has made huge improvements in gear rentals, making creative work and connecting with creators even easier and more affordable. The CameraLends acquisition will further our goals of democratizing access to great gear and empowering creators,” says KitSplit cofounder and CEO Lisbeth Kaufman.

CameraLends user accounts including gear information have already been integrated into the Kitsplit web platform to smooth the transition for existing CameraLends users. In addition to individuals, KitSplit also works with rental houses and production companies to expand its gear pool. More information is available on the KitSplit website.  

Articles: Digital Photography Review (dpreview.com)

 
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KitSplit is a peer-to-peer rental service for camera equipment

15 Jun

KitSplit is a peer-to-peer rental network for camera gear and is best described as the ‘AirBnB’ of the camera world. Photographers who need equipment at a specific location are put in touch with owners who are willing to rent their gear out, while KitSplit takes care of vetting, insurance and the logistics. The company was founded about a year ago in New York by photographers who were unhappy with equipment rental options and by now has approximately 5000 members, both individuals and companies, and $ 40 million worth of equipment available to rent.

The latter includes not only traditional cameras, but also drones and virtual reality gear. KitSplit says its services have been used by companies such as Condé Nast Entertainment, Hearst and NBC. After rapid growth in the New York area, KitSplit has now launched its first geographical expansion, to the Greater DC area, Philadelphia and Boston.

Social sharing has taken off in recent years, especially in the accommodation and car rental sectors, so it only makes sense to apply the same principles to camera and imaging equipment. We’ll be interested how the company develops in the nearer future. More information about how KitSplit works can be found on the website.

Would you use a service like Kitsplit? Let us know in the comments.

Articles: Digital Photography Review (dpreview.com)

 
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ShareGrid offers peer-to-peer gear rental

12 Dec

Renting gear from professional camera rental services has served as a vital resource for many photographers borrowing expensive or niche equipment for a shoot. Now, a new challenger has arrived, and the Los Angeles startup aims to create a peer-to-peer alternative to online rental services – enter, ShareGrid. Read more

Articles: Digital Photography Review (dpreview.com)

 
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