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Posts Tagged ‘warranty’

Gitzo creates ever-lasting Légende tripod with unlimited warranty

03 Mar

Italian accessories manufacturer Gitzo has introduced a crowdfunding campaign for a new tripod that it says will last a lifetime, as it comes with an unlimited warranty and a free replacement parts service. The Legende carbon fiber travel tripod is designed to counteract ‘throwaway culture’ according to Gitzo, as most parts can be easily replaced by the user from an endless supply of components should anything go wrong.

The company says the tripod is constructed using 170 parts, all of which can be repaired in the event of a fault or damage occurring, so the tripod can always be mended instead of being thrown away. Seventy percent of those parts can be replaced by the user, and Gitzo will send the parts for free. Made with 100% carbon fiber legs the Legende weighs 1.45kg and can hold up to 8kg. It extends to 165cm and can hold a camera just 43cm from the ground.

The tripod is accompanied by a new Legende backpack that Gitzo says is friendly to the environment, being made with a high proportion of recycled materials. The whole of the bag’s exterior is made from recycled polyester while 65% of the weight of the bag is accounted for by recycled fabrics. The bag also benefits from an unlimited warranty.

Both the bag and the tripod are available for pre-order via an Indiegogo campaign, with a kit of the tripod, the backpack and a Mini Traveler tripod being offered for $ 699. The Legende tripod starts at $ 519 on its own, and the Legende backpack starts at $ 179.
For more information see the Gitzo website or the Gitzo Legende Indiegogo Campaign page.


Note/disclaimer: Remember to do your research with any crowdfunding project before backing it. Pledges to crowdfunding campaigns are not pre-orders and it should be seen as an investment in the potential for a product, not a final purchase. DPReview does not have a relationship with this campaign, and we publicize only projects that appear legitimate, and which we consider will be of genuine interest to our readers. You can read more about the safeguards IndieGoGo has in place on its ‘Trust & Safety’ page.

Press release

{pressrelease}

Gitzo Pairs Expert Craftsmanship with Sustainability to Create Légende Tripod and Camera Backpack, Proving Legends Last Forever

Gitzo, world-renowned for over 100 years for setting the industry’s standard for innovative camera accessories, launched today the Légende Tripod and Camera Backpack.

Engineered to last a lifetime with low environmental impact, the Légende combo is inspired by the storytelling power of photography: transferred from one generation to another while creating eternal stories. The Légende products are designed to address “throwaway culture” by creating the smallest environmental footprint possible through sustainable materials built for optimal performance throughout its entire life and backed by an unlimited warranty. The Légende Tripod and Camera Bag is available today for pre-order on www.indiegogo.com and will ship to photographers in June 2021.

“As photographers, we photograph the wonders of the world and capture its beauty through our lens, so we wanted to create a product that would reduce its negative impact on the very planet that inspires us,” said Marco Pezzana, CEO of Gitzo. “We set out to create a product that was forever repairable, could withstand any adventure, and would never be thrown away. After months of design and development, we’re very excited to bring Légende to photographers across the globe.”

Unmatched Manufacturing Quality backed by Expert Craftsmanship

Gitzo continues cementing its legacy for manufacturing excellence, innovation and quality that lasts a lifetime as the Légende Tripod and Camera Bag are built to survive all of life’s adventures. Using high-quality materials in its premium design, the Légende products are made to be everlasting as a lifetime companion for generations. The travel tripod is lightweight and features one hundred percent carbon fiber legs for superior strength and stiffness. In addition, the precision aluminum leg locks provide ergonomic control with both knurling and rubber inserts.

Unlimited Warranty and Maintenance for the Eternal Story

Those who own the Légende tripod and backpack receive the exclusive benefit of an unlimited warranty, designed to usher in a circular economy that brings an end to the “throwaway culture.” The Légende Tripod is crafted of 170 individual parts that can be repaired instead of having to replace the tripod in case of damage. One hundred percent of the tripod parts are replaceable and seventy percent of those can be done by the owner, so the part will be shipped out directly for simple repair at no extra charge.

Sustainable Materials Reinforce Légende’s Earth-First Approach

Légende pushes to create the smallest environmental footprint possible with the use of sustainable materials that complement the unlimited warranty. One hundred percent of the backpack’s main exterior fabric is made up of recycled polyester and sixty-five percent of the entire bag weight is comprised of recycled fabrics. Additionally, the Eco Leather tripod strap and backpack details are made of cruelty-free, environmental-friendly, and non-toxic synthetic leather. It is light and extremely soft with great performance.

Supporting the Next Generation of Photographers

Légende backers will contribute to the development of Gitzo’s Wild Shots Outreach educational program, which seeks to educate the children bordering the Kruger National Park about conservation and photography. Five percent of campaign sales will go towards this program that will help the students by opening up eco employment opportunities and instilling the value of our protected spaces.

Légende Tripod Tech Spec Highlights

  • Weight 1.45kg
  • Payload: 8kg
  • Leg angles: 25°, 70°
  • Minimum Height: 43cm
  • Maximum Height: 165cm
  • Panoramic Rotation: 360 °
  • Front and Lateral Tilt: -90° / +40°

Availability

Available today through Indiegogo.com, the Légende tripod and backpack will be ready to ship in May 2021. Kit pricing will start at $ 699 for super early birds who will get a Légende Tripod, Backpack and Gitzo Mini Traveler.

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Articles: Digital Photography Review (dpreview.com)

 
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Nikon Dropping International Warranty on Lenses and Accessories

12 Jan

The post Nikon Dropping International Warranty on Lenses and Accessories appeared first on Digital Photography School. It was authored by Jaymes Dempsey.

Nikon Dropping International Warranty on Lenses and Accessories

Nikon recently announced its intention to shift away from international product warranties; the company will offer only country or regional warranties for camera equipment, including lenses and speedlights.

Nikon explains, “With the differences in regional laws and safety standards, it has become quite difficult to maintain a single international warranty that is effective around the world…[we] ultimately decided to begin the gradual transition from international warranties to regional warranties for interchangeable lenses and accessories in January of 2021.”

Prior to this move, select Nikon camera gear was guaranteed internationally for a full year after purchase. A travel photographer who purchased their Nikon lens in Britain could get it repaired in the US, and vice versa – but no longer. Once the transition to local warranties is complete, USA-bought equipment will likely only be repairable in the USA, and UK-bought equipment only repairable in the UK.

Nikon clarifies that you can still purchase gear with an existing international warranty, and the company will honor it (so if you were thinking of buying a Nikon lens and are a frequent traveler, then I suggest you move fast!). But regional and country warranties will only be honored within those regions and countries, which makes it much less desirable to purchase Nikon camera equipment abroad, take it back to your home country, and put it through its paces. 

You may be wondering: 

Does this really matter? How often will this affect me?

That depends on you and your photography. Travel photographers and casual photographers may purchase equipment while on vacation overseas – and if that’s you, you may find yourself with a useless warranty when you arrive back home.

Of course, there are also those who purchase photography equipment for lower prices overseas, then bring it back to their home country. If that’s you, then any future warranties will soon be void.

Nikon has not yet released information explaining which areas will be subject to country-wide warranties and which will have regional warranties, so keep an eye out for news from Nikon to see where you stand for future gear.

What do you think about this news? Does it bother you that Nikon is dropping its international warranty? Share your thoughts in the comments!

The post Nikon Dropping International Warranty on Lenses and Accessories appeared first on Digital Photography School. It was authored by Jaymes Dempsey.


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Sigma expands product warranty to cover hurricane damage from Harvey, Irma and Maria

19 Oct

In a move that’s being praised by the photo community at large, Sigma has temporarily extended its product warranty to cover repairs for damage caused by the hurricanes Harvey, Irma and Maria. The only catch being that Sigma must receive your damaged product before December 31st of this year.

This information comes from a statement Sigma provided to Fstoppers, which is reporting that any products that can’t be repaired will be replaced at a special discounted price that is determined on a case-by-case basis. Repairs and return shipment of the products are provided for free, but customers must provide their sales receipt as proof-of-purchase.

Sigma says that customers who no longer have the receipt should contact the company.

You can read the full statement on Fstoppers.

Articles: Digital Photography Review (dpreview.com)

 
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Nikon sets aside 1.8 billion yen to cover D600 warranty repairs

03 Jun

nikon_d600.png

Nikon has revealed that it allocated ¥1.8bn (~ $ 17.6m / £10.5m) to cover the cost of warranty repairs and replacements for its D600 SLR in the last financial year. The camera has been plagued since its launch by a tendency to accumulate oil spots on its sensor, resulting in Nikon offering to replace the shutter mechanism or even the entire camera for free if necessary. In an investor relations statement on its website, the company says that it is taking the matter very seriously, and ‘will be taking steps to restore confidence in the Nikon brand’.

News: Digital Photography Review (dpreview.com)

 
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