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Posts Tagged ‘suspends’

Nikon temporarily suspends repairs to help reduce the transmission of COVID-19

24 Mar

Nikon USA has announced it’s temporarily suspending equipment repairs at its service facilities and no longer accepting new repairs due to the COVID-19 (coronavirus) pandemic.

The move, which was done ‘in accordance with mandates issued by the federal government and various state governments,’ according to the announcement embedded below, ‘prioritizes the health and safety of [Nikon’s] employees and customers.’

A screenshot of the notification on Nikon’s repair service page.

Nikon Inc. President and CEO Bo Kajiwara also shared a letter, embedded below, with Nikon’s customers and partners to further explain the decision to shut down repairs and explain what other steps Nikon is taking amidst the pandemic.

Letter from Nikon Inc. President and CEO Bo Kajiwara

Dear Valued Customers, Partners, and Friends,

We are all experiencing unprecedented circumstances around the world as a result of the COVID-19 pandemic, and our thoughts and prayers are with those affected by the virus. Nikon’s top priority is the health and safety of our customers, employees and the communities we serve.

I am proud of the dedication of our Nikon team who are working remotely and remain focused on providing the highest level of support possible at this difficult time. We are closely monitoring the situation and following the guidance of the Centers for Disease Control and Prevention (CDC) and federal/state/local health authorities.

Nikon Inc. has taken steps to ensure the safety of its employees by instituting office closings and remote work strategies in line with state and federal government mandates. These include the temporary closure of our repair service centers to prioritize the safety of our workforce and help limit the spread of the virus.

For information about our repair service center change or to get in touch with a remote support representative, please visit: https://nikonusa.com/support

In the interim, Nikon online resources for education are available on the Nikonusa website: https://www.nikonusa.com/learnandexplore

We encourage everyone to take the necessary precautions to stay safe and to support their communities during this difficult time. We look forward to overcoming this global issue with great resolve and unity.

Read more: https://nikonrumors.com/2020/03/21/nikon-usa-no-longer-accepting-equipment-for-repair-covid-19.aspx/#ixzz6HYFGt6JM

Articles: Digital Photography Review (dpreview.com)

 
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Google suspends Android updates and support for Huawei, Intel & Microsoft join in

20 May

With devices like its recent P30 Pro flagship smartphone Huawei has managed to established itself as one of the prime manufacturers and a major innovator in the mobile imaging space within a very short period of time.

However, it looks like the company’s meteoric rise could be slowed significantly over the coming months. Over the weekend Reuters reported that the maker of the Android mobile operating system that runs on pretty much all Huawei mobile devices, will stop working with Huawei on future Android updates and device certifications. The move is a reaction to an executive order signed by US president Donald Trump and a resulting U.S. Commerce Department blacklist which prohibits US companies to do business with certain foreign entities, including Huawei.

Huawei is accused by the Trump accusation to work with the Chinese Government to install backdoors in its network equipment for spying purposes.

Companies on the blacklist are barred from purchasing equipment from U.S. companies without prior government approval. Previously Huawei devices had already been dropped by US network carriers under political pressure. Huawei is accused by the Trump accusation to work with the Chinese Government to install backdoors in its network equipment for spying purposes. However, no proof of such practices has been published so far.

The latest development is problematic for Huawei’s device division in so far that it relies on Google for access to closed portions of the Android OS and the Play Services suite. The latter has to be approved for each new Android device. According to the reports Play Services won’t be removed from existing devices but no new certifications will be issued.

That said, Huawei will be able to continue to use Android’s open-source components. The company uses Android’s open source libraries (AOSP) to build the core codebase for its EMUI mobile platform and release software updates in China, where Google Play services are not available.

Huawei has issued an official response to the developments, saying it will continue to provide security updates to all Huawei and Honor devices:

‘Huawei has made substantial contributions to the development and growth of Android around the world. As one of Android’s key global partners, we have worked closely with their open-source platform to develop an ecosystem that has benefitted both users and the industry.

Huawei will continue to provide security updates and after-sales services to all existing Huawei and Honor smartphone and tablet products, covering those that have been sold and that are still in stock globally.

We will continue to build a safe and sustainable software ecosystem, in order to provide the best experience for all users globally.

Plus, nothing has changed for HONOR. We will be having our exciting launch event tomorrow in London for HONOR 20 Series.’

Google has also confirmed that Google Play services and Play Protect will continue to work on existing Huawei devices via a tweet:

Today a range of other US companies have joined Google in severing ties with Huawei. According to a report by Bloomberg Intel, Qualcomm, and Broadcom will stop supplying their chips and modems to Huawei. Nikkei reports the same for German chipmaker Infineon Technologies and US memory chip suppliers Micron Technology and Western Digital. There is no word from Microsoft yet but the software company is expected to cease supply of its Windows operating system for Huawei’s range of laptops.

Huawei is quite well protected against some of those impacts as the company is designing and manufacturing chipsets, modems and many other components in-house. It is also reported that the company has been stockpiling chips from US suppliers in anticipation of the current events. Supplies are said to last three months which hopefully should be enough time to solve the situation.

Articles: Digital Photography Review (dpreview.com)

 
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