RSS
 

Posts Tagged ‘slowing’

Apple will stop automatically slowing down your iPhone, will let you decide

18 Jan
Photo by Suganth

Apple’s iPhone slowdown controversy has reached what seems like its final stage last night, when Tim Cook announced in an exclusive interview with ABC News that the company would give users the option to keep their older iPhones running at full speed, even once the battery had become, in Cook’s words, ‘unhealthy.’

The controversy began a few weeks ago when several iPhone users online shared benchmarks that showed older phones—iPhone 6 and 6s models—were being slowed down to less than half their original CPU performance. This led to wild speculation about so-called ‘planned obsolescence’: the idea that Apple was slowing down phones to encourage users to upgrade to newer models.

Apple admitted to releasing an update that slowed down iPhones whose batteries had become older, but the company was vehement that it was done in the users best interest—a way to prevent unexpected restarts. Cook reiterated this point in last night’s interview with ABC News.

“When we did put [the update] out, we did say what it was, but I don’t think a lot of people were paying attention and maybe we should have been clearer as well,” says Cook, explaining that Apple did notify users, probably in the update release notes. “And so we deeply apologize to anybody that thinks we had some other kind of motivation.”

In the short cut of the interview above, this apology is all that’s mentioned, but a longer version of the interview also revealed another very interesting tidbit: Apple’s forthcoming battery update will let users choose whether or not their phones are slowed down once the battery becomes ‘unhealthy.’

As MacRumors quotes from a longer cut they were able to embed:

We’re also going to… first in a developer release that happens next month, we’re going to give people the visibility of the health of their battery.

[…]

…we will tell someone we’re reducing your performance by some amount in order to not have an unexpected restart. And if you don’t want it, you can turn it off. Now we don’t recommend it, because we think people’s iPhones are really important to them, and you never can tell when something is so urgent. Our actions were all in service of the user. I can’t stress that enough.

Whether or not these changes—and the discounted battery replacements announced a couple of weeks ago—will be enough to get Apple out of a few of the lawsuits currently being pursued against the company is yet to be seen. But for users who wanted more transparency from the company, it’s definitely a step in the right direction.

Articles: Digital Photography Review (dpreview.com)

 
Comments Off on Apple will stop automatically slowing down your iPhone, will let you decide

Posted in Uncategorized

 

Apple facing several lawsuits over intentionally slowing down old iPhones

29 Dec
Photo by Robin van der Ploeg

Earlier this week, we shared the news that Apple had admitted to slowing down older iPhones—an accusation originally leveled at the company by several Redditors and bloggers who found their phones’ performance had been cut in half, and would only return to full performance with a battery replacement.

This admission, in which Apple defended this ‘feature’ as benefiting users, has now sparked several lawsuits.

Background

Last week, Apple confirmed that older iPhones—specifically iPhone 6/Plus, iPhone 6S/Plus, and iPhone SE—were indeed being slowed down on purpose, but denied any malicious intent (e.g. trying to trick people into upgrading to a newer iPhone).

Instead, in a statement to The Verge, Apple said the ‘feature’ had been implemented, “to deliver the best experience for customers” by preventing sudden shut downs or damage to the internal components that can be caused by an older battery trying to provide peak current it just can’t handle anymore.

This explanation makes sense, and several technologically savvy commentators online (and even some readers in the DPReview comments) speculated that other companies likely do this same thing. But the lack of transparency—essentially only admitting that this was being done after being called out publicly—left many Apple users upset… and a few of them are doing something about it.

And Now

According to USA Today and The Verge, several lawsuits have been filed against Apple over this iPhone throttling. In the United States, suits have been filed in Los Angeles, Chicago, and New York among others, but the lawsuits over this admission extend as far as Israel, according to Reuters.

One of the first, a proposed class-action lawsuit in Los Angeles filed last Thursday by two consumers, claims breach-of-contract because users never agreed to allow Apple to slow down their iPhones.

The latest suit, filed by five iPhone users in New York, New Jersey, and Florida, seeks class-action status and accuses Apple of fraud, deception and breach-of-contract for not notifying users that it was slowing down old iPhones. The lawsuit states that, had they known batteries were to blame for their phones slowing down, these plaintiffs would have chosen to replace their batteries instead of purchasing a new phone.

Apple has not released any comment on the lawsuits filed thus far.

Articles: Digital Photography Review (dpreview.com)

 
Comments Off on Apple facing several lawsuits over intentionally slowing down old iPhones

Posted in Uncategorized

 

Apple admits to slowing down older iPhones as the battery gets weaker

27 Dec
Photo by Marcelo Silva

If you like to use your iPhone as a daily shooter, you may have noticed your older model (iPhone 6, 6s, and SE) slowing way down, making it far less usable. The good (or is it bad?) news is you’re not imagining it; it turns out Apple has purposely slowed down your phone’s CPU. But according to the Cupertino-based tech giant, the change is not meant to encourage an upgrade… it’s in your best interest.

This controversy began on Reddit earlier this month, when user TeckFire pointed out that his iPhone 6s had become very slow, only to speed back up again after the battery was replaced. TeckFire published Geekbench scores as proof, and other users followed suit, showing that Apple was more or less cutting performance in half—that’s not a small performance decrease:

You can imagine the initial response to these revelations. The headlines ran something like this: Apple is secretly slowing down old iPhones, are they trying to force users to upgrade to a new phone? We’ll never really know if Apple’s intent is nefarious, but according to the company itself, it most certainly is not.

In a statement to The Verge, Apple admitted to the slowdown, but claimed it was done in users’ best interest:

Our goal is to deliver the best experience for customers, which includes overall performance and prolonging the life of their devices. Lithium-ion batteries become less capable of supplying peak current demands when in cold conditions, have a low battery charge or as they age over time, which can result in the device unexpectedly shutting down to protect its electronic components.

You can read the full statement on The Verge, but the gist is simple: yes we’re slowing down older phones, but it’s not because we want to force people to upgrade, it’s a feature to ensure ‘the best experience for customers.’

Photo by Jun Seita

The unfortunate part of all this is that the explanation came after the controversy broke. If Apple had been transparent about this fact—explaining the benefits of a new battery and how the old battery could actually cause damage to your phone if the CPU was left to run at full capacity once the battery reached a certain performance threshold—iPhone users could have seen it as a positive. As it stands, it’s unlikely Apple’s statement/explanation will satisfy every old iPhone user out there.

Speaking of whom, if you’re using an iPhone 6, iPhone 6s, or iPhone SE and notice a performance slowdown, it might be time for a battery replacement. Apple charges $ 80 for the service (unless you want to do it yourself and void the warranty), and your phone’s CPU should start running at peak again after the upgrade.

Articles: Digital Photography Review (dpreview.com)

 
Comments Off on Apple admits to slowing down older iPhones as the battery gets weaker

Posted in Uncategorized