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Posts Tagged ‘Recalls’

Fujifilm recalls nearly 300,000 camera power adapters due to ‘shock hazard’

25 Jan

Fujifilm has launched a massive power adapter recall that might affect a good number of readers. If you purchased a Fujifilm XP90, XP95, XP120, XP125, X-A3 or X-A10 camera from June 2016 onward, the wall plug that shipped with your unit might be at risk of cracking and/or breaking, “exposing live electrical contacts and posing a shock hazard” according to Fujifilm USA and the US Consumer Products Safety Commission (CPSC).

The specific power adapter that is at risk is the AC-5VF, and according to Fujifilm, it was shipped with some XP90 and XP95 cameras sold from June of 2016, XP120 and XP125 cameras sold from January 2017, X-A3 cameras sold from October 2016, and X-A10 cameras sold from February 2017.

According to the CPSC, Fujifilm is recalling about 270,000 of these power adapters in the US, and another 24,000 in Canada.

Photo of the affected wall plug. Image: Fujifilm

As with most recalls of this type, not all cameras were affected. To check if your serial number is affected, grab your XP90, XP95, XP120, XP125, X-A3 or X-A10 camera and find the serial number as shown in the picture below:

To see if your camera shipped with one of the affected wall plugs, here’s where you’ll find your camera’s serial number to plug into Fuji’s Search Tool.

Then take that serial number and plug it into Fujifilm USA’s search tool at this link, or reach out to Fujifilm directly via email at productsafety@fujifilm.com or by toll-free number 1-833-613-1200.

If your camera doesn’t come up in the search tool, you’re safe to keep using the wall plug that came with it. If it does come up, you’ll need to contact Fujifilm via the email or phone number above, at which point they will “arrange to mail you a free replacement wall plug and associated adapter unit.”

To learn more about this recall, or check your serial number against the database, visit the Fujifilm USA recall page.

Articles: Digital Photography Review (dpreview.com)

 
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Grounded: GoPro recalls Karma drone

10 Nov
Action-cam maker GoPro announced a recall of its new Karma drone after the company discovered that a small number of units lost power during operation. GoPro indicated that it is investigating the issue, but stresses that even if your Karma drone appears to operating normally you should cease using it immediately.
 
The $ 799 Karma, GoPro’s first drone, just became available on October 23. The company reports that approximately 2,500 units have been sold to date, and that it plans to resume shipment of the product as soon as the issue is resolved. If you own a Karma and need more information on the recall you can find FAQ and return instructions here.
 
Press release:

GoPro Announces Karma Recall and Refund Program

SAN MATEO, Calif., Nov. 8, 2016 /PRNewswire/ — GoPro Inc. today announced the recall of the approximately 2500 Karma drones purchased by consumers since October 23. The recall was announced after GoPro discovered that in a very small number of cases, Karma units lost power during operation. No related injuries or property damage have been reported.
Owners of Karma can return their units to GoPro, or their place of purchase, for a full refund. Replacement units are not being offered. GoPro plans to resume shipment of Karma as soon as the issue is resolved.
To participate in the recall, visit GoPro’s webpage at: www.gopro.com/2016karmareturn
“Safety is our top priority,” said GoPro Founder and CEO Nicholas Woodman. “A very small number of Karma owners have reported incidents of power failure during operation. We have moved quickly to recall all units of Karma and provide a full refund while we investigate the issue. We are working in close coordination with both the U.S. Consumer Product Safety Commission and Federal Aviation Administration. We are very sorry to have inconvenienced our customers and we are taking every step to make the return and refund process as easy as possible.”

Articles: Digital Photography Review (dpreview.com)

 
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Canon recalls about 14,000 PowerShot SX50 cameras

10 Apr

_SX50.jpg

Canon U.S.A. has recalled about 14,000 PowerShot SX50 HS digital cameras. According to the United States Consumer Product Safety Commission, ‘A chemical used in the rubber part of the viewfinders on the camera can cause skin or eye irritation or an allergic reaction to the user’. The cameras in question have serial numbers beginning with 69, 70 or 71 and have 1 as the sixth digit of the serial number. Learn more

News: Digital Photography Review (dpreview.com)

 
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Nikon Recalls EN-EL15 Batteries sold with D800/700

19 Dec

Nikon Recalls EN-EL15 Batteries sold with D800/700 www.cpsc.gov www.reddit.com
Video Rating: 2 / 5

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Video Rating: 5 / 5