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Posts Tagged ‘issue’

Canon releases 1D X Mark III firmware update to fix lock-up issue, add 23.98p video capture

08 Apr

As it had promised a few weeks back, Canon has released a firmware update (version 1.1.0) for its 1D X Mark III DSLR camera that addresses the lock-up issue we first reported on in early March. In addition to the lock-up issue, the update addresses a few other ‘enhancements and fixes.’

First and foremost, firmware version 1.1.0 corrects a problem that would cause the camera to lock up when the electronic level is set to ‘Show’ in the viewfinder display and the shutter or AF-ON button is pressed. Below is a video from DPReview reader Hamilton Pytluk, who shared the lock-up issue in action:

The update, which was released on March 31 and only recently brought to our attention, also fixes an issue where the ‘Custom Shooting Mode’ settings could change when the shooting mode is switched and adds the option for a 23.98p frame rate option. Canon has also improved the communication speed when connected via wired LAN, added a ‘Browser Remote’ function and added the ability to transfer only images that are protected.

You can find the firmware update, available to download on both macOS and Windows computers, on Canon Europe’s 1D X Mark III support page.

Articles: Digital Photography Review (dpreview.com)

 
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Canon says firmware fix for lockup issue is coming in ‘early April,’ offers workaround in the meantime

26 Mar

Canon U.S.A has announced a firmware update is being worked on to address the ‘phenomenon’ wherein its EOS-1D X Mark III DSLR camera will lock up under certain conditions.

Previously, we reported on a number of incidents wherein Canon’s latest flagship DSLR would lock up when pressing down the shutter in certain modes. While the exact cause remains unconfirmed, Canon’s changelog for the forthcoming firmware update suggests the bug is caused when the electronic level is turned on in the viewfinder display. Below is the exact text from Canon:

‘The phenomenon may occur when the camera is being used with the electronic level set to “Show” in the viewfinder display. In rare cases, the camera may not perform as it was designed to when operating the AF-ON button or shutter button.’

Note the magnified section, which appears to show a part of the interface used for the OVF level function. This would suggest Canon’s diagnosis of the level feature causing the lockups is accurate for at least one of the original cases we reported on.

Below is a video provided by DPReview reader Hamilton Pytluk, who showed how the bug was affecting shooting. At the time of our initial coverage, it wasn’t known what was causing this issue, but if you look closely (it’s only visible for a few frames), it does appear as though Pytluk had the level showing in the optical viewfinder, which Canon is suggesting is the problem causing the lockups.

Canon says the firmware update will be available in ‘early April,’ but in the meantime, it’s possible to prevent the locking by hiding the ‘Electronic level’ within the ‘Viewfinder display’ sub-menu, as shown in the below menu screenshots provided by Canon. Canon has provided a guide to disabling the viewfinder on its update page.

We will cover the release when the firmware is published, but you can also keep an eye out on the Canon EOS-1D X Mark III product support page.

Articles: Digital Photography Review (dpreview.com)

 
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Canon’s RF 70-200mm F2.8L IS USM will get a firmware update to fix the focusing issue next month

27 Dec

Next month, Canon will release a firmware update that fixes an autofocus problem reported by RF 70-200mm F2.8 L IS USM telephoto lens owners. The company says it’s confirmed this lens may produce a ‘slightly front-focused’ image when the photo is captured at close range with the focus distance set to around the 200mm end of the scale.

Canon will release the firmware with a bug fix for this problem in January 2020, the company revealed on its US website. The new firmware will be intended for RF 70-200mm F2.8 L IS USM lenses running firmware version 1.0.5 or earlier, something that can be checked within the camera’s menu.

The Canon RF 70-200mm F2.8L IS USM telephoto lens is available from B&H Photo and other retailers for $ 2,699.

Articles: Digital Photography Review (dpreview.com)

 
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Fujifilm updates X-T3 firmware to fix an issue that can occur when shooting in ‘S’ drive mode

13 Sep

Fujifilm has released a small firmware update for its X-T3 mirrorless camera that fixes a specific ‘phenomenon’ that can require you to turn your camera off and back on again.

Firmware version 3.01 (previously version 3.00) addresses an issue wherein a message reading ‘turn off the camera and turn on again’ can appear when shooting in the ’S’ drive mode while repeatedly taking photos within a short timeframe.

Aside from that, Fujifilm doesn’t mention any other fixes in this update, even basic bug fixes.

You can find information on how to install the firmware and download the update on Fujifilm’s website.

Articles: Digital Photography Review (dpreview.com)

 
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Google Pixel 3 camera defect causes loud clicking, OIS issue while shooting

07 Aug

A number of Google’s $ 499 Pixel 3 smartphone units are experiencing an issue that causes the camera to ‘shake’ while recording video even when the device is placed on a stable surface. A large number Pixel 3 owners have published complaints about this problem on Reddit, Twitter, the Google Support forums, and other online destinations.

The issue appears to primarily impact the Pixel 3 model, though there are some reports of it related to the larger Pixel 3 XL. Sample videos from users show the camera’s focus constantly adjusting itself or, in other examples, producing a prominent wobble effect similar to what one would get by shaking the phone.

Though Google hasn’t provided an official statement about the matter at this time, a loud clicking sound produced from the camera while recording indicates the problem may stem from the Pixel 3’s optical image stabilization system. Pixel 3 owner ‘anaymakan’ shared a video demonstrating this problem on the Pixel 3 subreddit in late May.

Because this appears to be a hardware defect, Pixel 3 owners have been unsuccessful in finding a workaround solution. Owners of the faulty devices report having it solved by getting a replacement phone that doesn’t suffer from the same problem.

Articles: Digital Photography Review (dpreview.com)

 
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Is Unsplash Really an Issue for Photographers?

23 Jun

The post Is Unsplash Really an Issue for Photographers? appeared first on Digital Photography School. It was authored by Carl Spring.

Joseph Barrientos on Unsplash

Unsplash is killing photography! I am sure you will have read this somewhere? After all, photography blogs have been full of articles like this. You may agree – you may hate Unsplash. You may want to educate every photographer you meet on why they should not upload their photos to the platform. However, despite photographers and websites rallying against it, the platform continues to thrive. But is Unsplash really wrecking the photography industry? 

A little history

Unsplash started back in 2013 by Mikael Cho. Cho was the founder of the company Crew – a company designed as a marketplace for freelancers. Cho needed images for the home page of his business website but was unable to find the type of images he wanted online and within his price range. To get the images he wanted, he hired a photographer to create the imagery for the brand.

After the shoot, there were several leftover images. So Cho decided to post them on his Tumblr, allowing others to download them for free and use as they wished. Cho uploaded ten free images every ten days. The blog (which also directed people to Crew) was launched on Hacker News and instantly became the top story.

It took off.

Soon millions of people were searching for the images, and thousands were redirected to Crew.

Unsplash launched in May 2013, and by September it had hit one million downloads. In the first 12 months, it reached ten million downloads. This is when Unsplash moved away from Tumblr and launched an independent website.

Since then, it has continued to grow at an alarming rate. I checked the latest Unsplash stats whilst preparing for this article and the numbers are mind-blowing. 21 photos are downloaded from the platform every second!

Unsplash has a community of over 121,000 photographers whose photos have been downloaded heading for one billion times. A partnership with Squarespace allows users to place Unsplash images into their site directly from one of the most popular website builders. Like it or not, Unsplash has changed the photography industry.

Built into Squarespace. It is simple and easy to get copyright-free images.

How is Unsplash affecting photographers?

It is pretty easy to see how Unsplash is affecting the world of commercial photography. The Squarespace/Unsplash partnership is the perfect example of this. As the screenshot below shows, I can go into Unsplash, search for anything and usually find an image. Not just an image, though – a really good quality image. It is easy to see why photographers might be upset about this.

Why pay for a photographer, when I can get something similar to what I want? Want a photo of a beautiful shoreline for an article on the World’s best beaches? Unsplash has the answer. Want a magazine cover for an issue about coffee? They have that too. It is simple to get photographs of pretty much anything – on demand, and for free. Perfect for an editor, but not so much for a photographer.

The issue with Unsplash is that it devalues photography.

High-quality photography is now literally free.

You do not need to budget for it, which is great for small companies who cannot afford bespoke photography. It also means, in the age of good enough is good enough, the bigger companies who can afford great photography, simply don’t see the need.

For every blogger out there who makes no money from their blogs, but wants to be ethical and use images legally, there is also a large media company who simply want to maximize profits.

This problem isn’t new though. In case you have forgotten, the disruption started with the introduction of microstock.

Ryan Holloway on Unsplash

Microstock

Remember when microstock burst onto the scene? There was an uproar by so many photographers about how it destroyed the stock industry. When researching this article, I found several rants on websites about how microstock was destroying the photography industry. I found stories of people who made a good living in stock photography having their livelihood ruined by the likes of sites like iStock photo. As one photographer wrote about microstock in 2009 “they came in like a drunk bull in a china shop with careless regard for the devastation of the existing market”.

The rise of microstock and the rise of affordable, high-quality digital cameras are easily linked. Technology changed the game – especially the stock photography game – and many didn’t adapt.

The industry changed, rapidly, and many got left behind. When we look at Unsplash, it is hard not to look at microstock. As many photographers use Adobe products, I looked at Adobe stock to see what was happening in the microstock world.

In terms of quality, there is some great stuff on Adobe stock. But whilst it is not free, the pricing structure is hardly enough to make a business out of it.

Looking on their site now, Adobe can purchase 10 images a month for £19.99 (roughly £2.00 per image) or 40 for £47.99 (roughly £1.20 per image). In the UK, the minimum wage is £8.21 per hour meaning that even if the photographer got 100% of the £1.20 per image, they would need to sell roughly 260 images per week to make the UK minimum wage.

I know that if you want to use the image commercially to sell products, the license fee is larger. But still, it is not enough to live off without selling a huge volume.

Yet when was the last time we saw the major photo websites writing hate-filled articles about Adobe ruining photography? Okay, I stand corrected. It all kicked off when it looked like they would increase the photography subscription fee.

But seriously, almost all photographers use Adobe. Even though you can make a little pocket money, Adobe has a business that is strikingly similar to Unsplash, yet nobody mentions it.

The question is though, do we not mention it because we agree with this model, or do we see it as normal now?

I think it is because we see it as normal.

The outrage, the rallying cry of photographers, was drowned out by market forces. This is what is happening with Unsplash. One billion downloads prove that despite the passionate reasoning, arguing, and pleading, once again the market has spoken. They don’t care about your business model; they care about their bottom line.

It appears that the main market that will be affected by Unsplash is microstock. As I said before, microstock was not a way to make a living before Unsplash, so effectively nothing has changed.

Charles ?? on Unsplash

Are photographers hypocrites?

This is the point that tends to make hypocrites of photographers (and the websites) rallying against Unsplash. Many photographers do the exact same thing.

How many photography videos do you see with free-use music in them? Who has used Fiverr for a logo rather than pay a professional designer? Why do we use templates for web design rather than pay a professional web designer to create a bespoke site for us? Photographers do this with other services frequently. What is the difference between free photographs and free music?

Unfortunately, the answer lies in ourselves. We only tend to see the impact of changing business models affecting our own industry. We happily use free music (or the microstock equivalent) without thinking about it, because that’s how it is. Unsplash is now how it is for us. As I said earlier, we adapt, or we die.

My favorite example of hypocrisy was when one of the biggest photography blogs wrote an article about the damage Unsplash is doing to photography. However, in the same article, they admitted that their site had used images from Unsplash for their articles. If that isn’t the perfect description of irony, I don’t know what is.

Education (or ranting at people who couldn’t care less)

I have heard many terms like, ‘we need to educate people about this,’ ‘people need to stop being so stupid,’ ‘how can people let their photography be exploited?’

Whilst this is a noble cause, there are huge issues here.

The biggest is the fact that rather than educate, people tend to rant and belittle. Calling people stupid does not help educate them. The fact is, many of them are educated on the facts and choose to do it regardless. They don’t need your approval and trying to tell them they are wrong will achieve nothing but make an enemy of them.

Many people do not want photography careers. Many love the fact that people appreciate their imagery, and that is enough for them.

Photography for many is a passion and an art. Charging for their work takes away their reasons for doing it. Uploading to Unsplash, Pexels or to Flickr with a Creative Commons zero license is a way to get more peoples eyes on their work. And the feedback and likes are their rewards.

This is not wrong. Some people have to accept that others live their lives by different rules, with their own set of morals and they can do whatever they want with their photos. You might not agree, but that is life.

Finally, even if you are right (in your opinion), you cannot educate everybody. It is the equivalent of trying to push water uphill. Many will admire your determination, but unfortunately, in the end, it is futile.

Sebastian Unrau on Unsplash

Should I upload to Unsplash?

Rather than give a yes or no answer to this (I will leave that to you guys in the comments), I thought the best way to conclude this article was to look at what you need to be aware of when uploading to Unsplash. Things that you might not know that could help you make informed choices.

Exposure doesn’t pay the bills

Lots of photographers will have heard some variation of the following phrase: “We can’t afford to pay you, but it will be great exposure.”

The problem is, exposure doesn’t pay the bills. I can’t pay for my electricity with a photo credit. And, I can’t pay for my food with exposure either.

However, I have done work for exposure, to get in with the right people, that has lead to paid work. I wrote about this in a previous blog post.

There is no doubt that Unsplash provides photographers with great exposure. Unsplash is used by influential people every day. Being on the platform is a great way to get your work seen by these people. There are stories of people out there who, through their work on Unsplash, have been offered high-paid jobs with major clients. However, this is not the norm.

Unsplash, will more than likely not make you any money. Microstock may make you a small amount of money, but without a huge library, this is not an income you can use to start saving for a Ferrari. In fact, you will probably struggle to buy a toy Ferrari.

It is important to go into this with this in mind.

You will not get the respect you deserve

People who use your images will generally not bother to credit you. Most of them will not even care about you. You may end up on the cover of a high-end magazine and never even know about it. For better or worse, this is how Unsplash works. Your photos are free, and they will be treated as such. Your work (and by extension you) will generally be given zero respect.

Zack Arias summed this up best in one of his videos on the subject of Unsplash. He tells the story of a woman whose photo was used on a gift guide for a major UK bridal publication. The photographer was not informed about this or offered a copy of the magazine for her portfolio. Instead, she simply happened to stumble across it when browsing magazines in a coffee shop. This magazine’s full-page ad rate is £10,000, and she did not even get a photo credit or an email to thank her. This shows you the value placed on your work.

The thrill of getting featured can lose a little shine when you look at it like this.

Sasha • Stories on Unsplash

The people problem

This is the educational part. The Unsplash license does not cover the use of an identifiable person in a commercial setting. You, as the photographer, are liable. If a photo ends up being used commercially via Unsplash and you do not have a model release, then you had better have deep pockets (and a good legal team), because if the subject in the photo objects, you are in big trouble.

A model release should be completed by anyone whose photo you plan to upload to Unsplash, even family members or partners. A partner can soon become an angry ex-partner with a grudge. If a photo of them you uploaded to Unsplash gets used commercially, you may end up in a world of pain.

A simple Google search will help you find an appropriate model release. There are also many model release apps. This allows you to digitally store the release and allow the model to sign it on your phone. Simply put, there is no excuse for not using a model release; you need to protect yourself. This should be something you always do when photographing models, Unsplash or not.

Is Unsplash really ruining photography?

Is Unsplash ruining photography? No. It’s changing it.

Photography, like many industries, is in constant flux. It is disrupting traditional income models, but I think microstock was much more disruptive.

Is Unsplash taking advantage of people? Again, it depends on your point of view.

The people who upload to Unsplash know what they are doing. Some may be naive in thinking this is the easy way to photography stardom. However, I bet that for some of them, it will be the start of a great career. Just because it is different, doesn’t always make it wrong.

What do you think? Share with us in the comments below.

 

Is Unsplash Really an Issue for Photographers?

The post Is Unsplash Really an Issue for Photographers? appeared first on Digital Photography School. It was authored by Carl Spring.


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Nikon issues technical service advisory for VR issue in certain Z6, Z7 camera units

21 May

Nikon has issued a technical service advisory for a number of Z6 and Z7 cameras regarding an issue where Nikon’s Vibration Reduction (VR) technology ins’t fully functioning on particular units.

Nikon doesn’t elaborate on what’s causing the issue with the VR malfunction in the affected Z6 and Z7 cameras, but says it will repair affected devices free of charge, including the cost of shipping, even if the warranty on the camera has expired.

A screenshot of the Z7 serial number checker website.

To aid in determining if your unit is an affected one, Nikon has set up dedicated webpages where you can enter your Nikon Z6 and/or Nikon Z7 serial numbers and see if it’s affected and covered by the advisory. No specific serial number ranges have been presented, so the only way to find out is to use the dedicated webpages.

If your camera is affected, the webpage will provide instructions on how to get your camera(s) repaired. If your camera is experiencing VR issues and isn’t recognized by Nikon’s serial number checker, Nikon requests you go through its support platform to address the issue.

Articles: Digital Photography Review (dpreview.com)

 
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Sony removes a7/R III firmware version 2.0 from its website, says it’s ‘working on the issue’

09 Dec

Two months after releasing firmware version 2.0 for its a7 III (Windows, MacOS) and a7R III (Windows, MacOS) mirrorless cameras, Sony has removed the firmware update from its website.

At the top of the download pages for Sony’s a7 III and a7R III firmware, an update read:

IMPORTANT: We apologize for the inconvenience, but the release of this software update has been delayed. We are working on the issue and will release the update as soon as possible. (Added on 12-07-2018)

DPReview contacted Sony Friday, December 7th, 2018 asking for more detail on why the update was removed. As of publishing this article on Saturday, December 8th, 2018 DPReview has not received a response. This article will updated accordingly if and when DPReview gets a response from Sony.

Articles: Digital Photography Review (dpreview.com)

 
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Apple to fix ‘beauty filter’ issue with iOS 12.1 update

24 Oct

Apple’s iOS 12.1 software update will fix a bug causing the “beautygate” scandal impacting the iPhone XS and XS Max, according to The Verge. Critics have complained about overly smooth skin in selfies taken with the front-facing camera on the iPhone XS, believing it to be the result of a beauty filter akin to what Samsung uses on some of its phones.

Earlier this month, Sebastiaan de With, developer of iOS camera app Halide, had placed blame for the issue on excessive noise reduction, but The Verge reports that Smart HDR is to blame. The feature may incorrectly choose a base frame captured with a longer shutter speed, using this frame for preserving detail in the selfie.

The lack of optical image stabilization for the front camera may result in a slight blur on the frame that smooths out some details, this producing the “beauty filter” look some users have complained about. According to the report, iOS 12.1, which is currently in beta, will fix Smart HDR so that it chooses a frame captured with a short shutter speed, eliminating the issue.

Articles: Digital Photography Review (dpreview.com)

 
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Sony users are reporting issue using 128GB SanDisk Extreme SD cards with a7 III

18 Oct

According to multiple users on the Sony Alpha subreddit, Sony’s a7 III camera is having issues with a particular SanDisk SD card.

Reddit user “shadyashell” originally made a post regarding an issue they were having with their Sony a7 III camera and SanDisk Extreme Pro 128GB SDXC UHS-I Card (Class 3) memory card. In the text of the post, they wrote:

“Everytime I insert the card into slot 1 [I get] the error message ‘Unable to read memory card. Reinsert memory card. Slot 1’ appears. I’ve reset the camera multiple times, formatted the card both on slot 2 and my laptop. Any advice on solving this issue?”

Not long after posting, other Reddit users chimed in and echoed that they too had experienced an issue. Reddit user ‘iamtridluu3’ said “I’m having the same issue. All six cards. Identical 128gb Extreme Pro. I could use it in slot 2 fine. Just slot 1 of both my a7 III and all six cards. Something is wrong with these cards.”

Reddit user ‘dany74m’ claims to have contacted Sony and been told that “[Sony] officially recognize[s] the problem” and “the camera or the card are not defective [it’s] just an incompatibility with the SD extreme V.30 128GB.” Reddit user ‘dany74m’ added “[Sony] said they are aware and they are working to fix the issue with a firmware update in few weeks.”

DPReview contacted Sony regarding the issue. A spokesperson for the company kept it short and vague, saying “our team is currently investigating the claims.” We will update this article if any new information becomes available.

Articles: Digital Photography Review (dpreview.com)

 
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