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Posts Tagged ‘apologizes’

Instagram influencer apologizes for using stock and Pinterest images

22 Jun

A popular Instagram user based in Singapore has been caught passing stock images off as his own work. Daryl Aiden Yow, who has worked with many recognizable brands, was called out by Mothership, which highlighted a dozen examples of work he presented as his own. Following the report’s publication, Mothership noted that Yow began deleting some images from his Instagram account and adding credits to others.

Yow, who currently has approximately 101,000 followers on Instagram, published an apology in recent hours alongside a plain black image. The statement states, in part:

The outrage regarding how I have conducted myself is justified and I accept full responsibility for my actions and all consequences that arise from those actions.

I was wrong to have claimed that stock images and other people’s work were my own. I was also wrong to have used false captions that misled my followers and those who viewed my images. Having marketed myself as a photographer, I fell far short of what was expected of me and disappointed those who believed—or wanted to believe—in me.

For all of that, I apologise.

As noted by BBC, Yow was listed on Sony’s Singapore website as a Creative Ally; the company advised BBC that it is “looking into” the matter. Website MustShareNews reports that it spoke with Yow before his apology was published on Instagram. Yow allegedly told the website that he paid for stock images from providers like Shutterstock; others were acquired from Pinterest or other photographers.

Yow reportedly said that he would tag Pinterest or the photographers as image sources in his posts, though that claim has been called into question. In other instances, Yow said no credits were listed because they weren’t required by the seller, according to MustShareNews. Brands were supposedly aware of Yow’s use of stock images.

Regardless, Yow presented himself as a photographer on Instagram; he also worked with clients to host photography workshops where he taught others. It appears Yow has removed a few dozen images from his Instagram account, but critics point out that some images, such as this one with an obvious Photoshop blunder (acquired from Pinterest), still lack proper credit.

Via: BBC

Articles: Digital Photography Review (dpreview.com)

 
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Adobe apologizes for Lightroom Classic CC bugs, releases bug fix update

25 Apr
Credit: Adobe

The latest update to Lightroom Classic CC—a ‘massive update’ to camera profiles for both Lightroom and ACR—came complete with an infuriating set of bugs that, judging by our comment section, left Adobe users quite frustrated. But have no fear: the software giant is back with an apology and a slew of bug fixes in the form of Adobe Lightroom Classic CC 7.3.1.

The release went live this morning, complete with this apology on the Adobe blog:

We heard your feedback and felt that parts of the release didn’t uphold the level of quality that we hold ourselves to. We’re happy to report that these issues were resolved and now available for immediate download. Some of the issues resolved included converting presets, sorting and copying/pasting profiles, translation errors, along with crash fixes.

You can download the update and read the full release notes at this link, but here is the TL;DR about what this Lightroom Classic CC update fixes:

  • An issue where some presets were not converting to the new format.
  • An issue with B&W legacy presets where the profile resets to Adobe Standard
  • An issue where Develop presets were not sorting correctly
  • Translation errors in other languages for some profiles
  • An issue where users were unable to copy/sync Black and White Mix settings
  • Lightroom backup catalog error issues.
    • Note: To resolve corruption issue in the backed up catalogs, update to Lightroom Classic CC v7.3.1 and then back up your catalogs again. If you’re backing up your catalogs on macOS, see this known issue related to catalog compression below.
  • Known Issue on macOS only: When backing up your catalogs on macOS, Lightroom Classic doesn’t compress (zip) catalogs that have a file size less than 4 GB. As a workaround to this issue, manually compress the backed up catalog files. Compressed files take up less hard disk space. By default, Lightroom Classic saves backed up catalogs to the following location on macOS:
    • /Users/[user name]/Pictures/Lightroom/[catalog name]/Backups

To update to the latest version, simply run the update in the Creative Cloud Desktop App.

Articles: Digital Photography Review (dpreview.com)

 
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Apple apologizes for iPhone performance issues, offers discount on battery replacement

29 Dec

In a “letter to our customers” posted on its website, Apple took a more active stance in the iPhone slowdown ‘scandal’ that has been making headlines over the past week. The company once again explained why it was reducing performance on older iPhone models, but the letter went a step further, apologizing to customers for the lack of transparency and offering a few potential solutions to placate angry iPhone users.

The letter first describes how batteries age, and explains that the company changed its power management system to reduce “unexpected shutdowns” on iPhone 6 and SE models last year. (Apple did the same with iPhone 7 models recently).

In response to negative feedback from customers (and perhaps lawsuits) Apple will be reducing the price of replacement batteries by $ 50 (to $ 29) for out-of-warranty iPhones. Furthermore, the company plans to release an iOS update that will, “give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance.”

The battery replacement program will begin in January and run throughout 2018. More information will be posted soon on apple.com.

Articles: Digital Photography Review (dpreview.com)

 
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Apple is working on a reimagined Mac Pro, apologizes for lack of updates

05 Apr
Image via Apple

In a conversation with several media outlets, Apple has reportedly apologized for disappointing customers of its Mac Pro desktop, and says that a re-imagined version is on the way. The company is also working on a new pro display and higher-end iMacs.

The unusually-shaped Mac Pro was introduced in 2013 and hasn’t seen an update since then. Depending on your viewpoint, that changed today when the company announced a change in pricing that upgrades the $ 3000 entry-level models specs. But the hardware essentially remains the same, and Apple says that an updated version wouldn’t be available anytime this year, at least.

According to reports from Buzzfeed and TechCrunch, Apple execs cited the Mac Pro’s unusual design as a contributor to its problems. The company has been unable to upgrade its hardware to keep pace with the needs of pro users. A design that was touted for its ability to dissipate heat evenly turned out to be its downfall when the industry began embracing large, single GPUs rather than the Mac Pro’s approach using two smaller chips.

Mac Pro users aren’t alone in their frustration with Apple – the latest Macbook Pro refresh brought rounds of criticism from photographers and other professionals unhappy with the the lack of an SD card slot and traditional USB ports.

Is this a step in the right direction for Apple? Let us know what you think in the comments.

Articles: Digital Photography Review (dpreview.com)

 
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Nikon apologizes for awarding prize to digitally altered photo

03 Feb

Last week, Nikon Singapore chose an image submitted by photographer Chay Yu Wei as the winner of a ‘casual photo contest.’ Critics quickly pointed out that the airplane featured in the image had been digitally inserted, given away by the highly visible white square around the plane’s silhouette. Nikon and Yu Wei have both issued apologies over the submission, with Nikon saying it will bolster its image reviewing process ‘to avoid similar situations in the future.’

Nikon, which has since deleted the original Facebook post awarding the photograph, posted a status update on Saturday that reads:

We have heard your comments and feedback on this, and you are right – we should not compromise standards even for a casual photo contest. We have dialogued internally, with the community and with our loyal fans, and Yu Wei has also posted his own views on this issue. We have made an honest mistake and the rousing response from the community today is a reminder to us that the true spirit of photography is very much alive. Moving forward, we will tighten our image review process to avoid similar situations in the future. Thank you once again for all your responses today – for your humour and most of all, your candour and honesty. We hope not to disappoint you in the future and to continue to have your support.

Most sincerely, your Nikon team

Yu Wei posted his own lengthy apology on his Instagram account, saying in part:

Like one user commented, I was on a photo walk in Chinatown and I chanced upon that set of ladders. I snapped a picture of it, and subsequently felt that a plane at that spot would make for an interesting point of view. Hence, I inserted the plane with PicsArt and uploaded it to Instagram. That’s how I use Instagram, sometime it’s to showcase the work I’m proud of, sometimes just to have fun. This case, that small plane was just for fun and it was not meant to bluff anyone. I would have done it with photoshop if I really meant to lie about it, but no, it was a playful edit using the PicsArt app and uploaded to Instagram. When my friends commented with some questions, I also answered it jokingly, saying it’s the last flight of the day and saying it was my lucky day that I did not wait too long. At that time, of course everyone who read it took it as a joke, before this issue arrived and it is taken seriously.

However, I made a mistake by not keeping it to Instagram as a casual social media platform. I crossed the line by submitting the photo for a competition. I meant it as a joke and I’m really sorry to Nikon for disrespecting the competition. It is a mistake and I shouldn’t have done that. I also shouldn’t have jokingly answered Nikon that I caught the plane in mid-air and should have just clarified that the plane was edited in using PicsArt. This is my fault and I sincerely apologise to Nikon, to all Nikon Photographers, and to the photography community as general.

While Nikon’s apology seems genuine, we can’t help wondering how such an obviously altered image slipped through. We’re also not quite convinced by Wei’s apology, and DigitalRev points out that the concept for the image may not even be his either. What’s your take on the controversy? Let us know in the comments.

Articles: Digital Photography Review (dpreview.com)

 
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