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Posts Tagged ‘admits’

Apple admits to slowing down older iPhones as the battery gets weaker

27 Dec
Photo by Marcelo Silva

If you like to use your iPhone as a daily shooter, you may have noticed your older model (iPhone 6, 6s, and SE) slowing way down, making it far less usable. The good (or is it bad?) news is you’re not imagining it; it turns out Apple has purposely slowed down your phone’s CPU. But according to the Cupertino-based tech giant, the change is not meant to encourage an upgrade… it’s in your best interest.

This controversy began on Reddit earlier this month, when user TeckFire pointed out that his iPhone 6s had become very slow, only to speed back up again after the battery was replaced. TeckFire published Geekbench scores as proof, and other users followed suit, showing that Apple was more or less cutting performance in half—that’s not a small performance decrease:

You can imagine the initial response to these revelations. The headlines ran something like this: Apple is secretly slowing down old iPhones, are they trying to force users to upgrade to a new phone? We’ll never really know if Apple’s intent is nefarious, but according to the company itself, it most certainly is not.

In a statement to The Verge, Apple admitted to the slowdown, but claimed it was done in users’ best interest:

Our goal is to deliver the best experience for customers, which includes overall performance and prolonging the life of their devices. Lithium-ion batteries become less capable of supplying peak current demands when in cold conditions, have a low battery charge or as they age over time, which can result in the device unexpectedly shutting down to protect its electronic components.

You can read the full statement on The Verge, but the gist is simple: yes we’re slowing down older phones, but it’s not because we want to force people to upgrade, it’s a feature to ensure ‘the best experience for customers.’

Photo by Jun Seita

The unfortunate part of all this is that the explanation came after the controversy broke. If Apple had been transparent about this fact—explaining the benefits of a new battery and how the old battery could actually cause damage to your phone if the CPU was left to run at full capacity once the battery reached a certain performance threshold—iPhone users could have seen it as a positive. As it stands, it’s unlikely Apple’s statement/explanation will satisfy every old iPhone user out there.

Speaking of whom, if you’re using an iPhone 6, iPhone 6s, or iPhone SE and notice a performance slowdown, it might be time for a battery replacement. Apple charges $ 80 for the service (unless you want to do it yourself and void the warranty), and your phone’s CPU should start running at peak again after the upgrade.

Articles: Digital Photography Review (dpreview.com)

 
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Adobe officially admits speeding up Lightroom is ‘top priority’

12 Jul

Spend any time chatting with fellow photographers about Adobe Lightroom and you’re bound to hear about performance issues. It’s one of the most common and widespread complaints: even with tons of RAM, a great graphics card, and a powerful CPU, many computers still struggle to keep Lightroom running smoothly.

Until now, Adobe itself has stayed pretty much silent on the matter, but in a post on the company’s Lightroom Journal blog, they finally fessed up and are asking for your help.

“I would like to address concerns recently voiced by our community of customers around Lightroom performance,” writes Tom Hogarty, photo product management at Adobe, “as improving performance is our current top priority.”

The post goes on by stating that Adobe already understands many of the worst “pain points” and are “investing heavily” in improving those areas. “Over the past year we’ve added numerous enhancements to address your performance concerns,” says Hogarty, “but we understand we will have a lot of work to do to meet your expectations.”

And speaking of expectations, this is where you come in. Adobe wants to work with customers to identify the most important and bothersome workflow and performance issues that need fixing. So if you’re frustrated by the slow plodding pace of Lightroom and you want to be part of the solution, you can gripe about issues general and specific by filling out this survey.

Articles: Digital Photography Review (dpreview.com)

 
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Lytro CEO admits layoffs, promises breakthrough products in 2014

13 Aug

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Lytro CEO Jason Rosenthal has acknowledged that the company made a ‘small number’ of layoffs earlier this year and that there are some ‘kinks’ to be worked out with its unique ‘light field’ camera. Meanwhile, according to an article by tech blog SFGate, industry sources report that the Lytro camera ‘isn’t selling well so far’, due to its price and lack of appeal to professional photographers. Rosenthal is, however, bullish on the future of the company, promising ‘multiple […] breakthrough products’ in 2014. More details are available after the link.

News: Digital Photography Review (dpreview.com)

 
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