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Posts Tagged ‘service’

US Postal Service ordered to pay $3.5m after using photo of Statue of Liberty replica

07 Jul
Robert Davidson’s replica Statue of Liberty sculpture in Las Vegas, Nevada. Photo by ADTeasdale, used under CC license 2.0.

The US Postal Service has been ordered to pay $ 3.5 million to sculptor Robert Davidson after a mixup resulted in the issuance of a Forever Stamp featuring the wrong Statue of Liberty. According to the lawsuit, USPS issued a new Forever Stamp design in December 2010 that features the Liberty Statue replica in Las Vegas created by Davidson rather than the original statue in New York.

The lawsuit explains that an official with the Postal Service began work on creating a new Forever Stamp design by acquiring stock images of the Liberty Statue. Options were narrowed down to three images, two featuring the original statue and one featuring the replica, though officials were unaware of the difference.

PhotoAssist was utilized to acquire digital files of the three final images, and the image of the replica statue was ultimately selected for the stamp design. USPS acquired a license to use the image from Getty Images for $ 1,500. Unaware that it was an image of the replica, the Postal Service failed to get Davidson’s permission or to attribute the work to him.

Davidson became aware of the issue after his wife purchased a book of stamps featuring the new design

Another stock photo agency informed USPS in March 2011 that its Forever Stamp featured an image of the replica statue rather than the original work. According to the lawsuit, the revelation started an internal evaluation at USPS as it determined how to respond. The Forever Stamp design remained in use until it was phased out in 2014.

Davidson became aware of the issue after his wife purchased a book of stamps featuring the new design. A copyright application for the replica statue was filed in January 2012 and issued in November 2013. That same month, Davidson sued USPS for its use of the image.

Though the government argued that the replica was too similar to the original to warrant protection, the court sided with Davidson, finding his statue was sufficiently original enough for copyright protections. The court stated:

We are satisfied that plaintiff succeeded in making the statue his own creation, particularly the face. A comparison of the two faces unmistakably shows that they are different. Although the record does not contain many pictures of the original, the magazine cover provided by plaintiff which bears a picture of the original Statue of Liberty’s face is sufficient. The differences are plainly visually observable, can be articulated, and are not merely “ideas.” … Mr. Davidson’s statue, although invoking an existing world-famous statue, is an original, creative work, and as such is the subject of a valid copyright registration.

The Postal Service sold 4.9 billion stamps, bringing in $ 2.1 billion in revenue and more than $ 70 million in profits. In its ruling, the court determined that Davidson is owed $ 3,554,946.95 in actual damages for the unauthorized use. USPS has not issued a statement on the ruling.

Via: NPR

Articles: Digital Photography Review (dpreview.com)

 
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Apple launches service program for MacBooks affected by keyboard issues, offers free repairs

25 Jun
RawPixel/Unsplash

Apple has launched a new service program for select MacBook and MacBook Pros potentially affected by a keyboard issue that results in sticky, unresponsive keys and repeated characters when typing.

The service program comes after three separate class action lawsuits were filed against the Cupertino company for issues related to MacBook and MacBook Pro keyboards.

In a statement provided to 9to5Mac by an Apple spokesperson, the program ‘covers a small percentage of keyboards in certain MacBook and MacBook Pro models which may exhibit one or more of the following behaviors: letters or characters that repeat unexpectedly or don’t appear when pressed or keys that feel “sticky” or aren’t responding in a consistent manner.’

If believe your MacBook or MacBook Pro is being affected by the above issues, the first step is to check whether or not your model is part of the service program. To do this, go into the Apple (?) menu in the upper-left-hand corner of your Mac and select ‘About This Mac.’ Below are the eligible models:

  • MacBook (Retina, 12-­inch, Early 2015)
  • MacBook (Retina, 12­-inch, Early 2016)
  • MacBook (Retina, 12-­inch, 2017)
  • MacBook Pro (13­-inch, 2016, Two Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2017, Two Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2016, Four Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2017, Four Thunderbolt 3 Ports)
  • MacBook Pro (15-­inch, 2016)
  • MacBook Pro (15-­inch, 2017)

If your MacBook or MacBook Pro is one of the above models and is experiencing keyboard issues, the next step is to set up the repair process. You can have the repair done at an Apple authorized service provider, make an appointment at an Apple retail store, or mail in your computer to Apple’s repair center.

Before any repairs are made, Apple will verify whether anything needs to be fixed. If it does, Apple will ‘service [the] eligible MacBook and MacBook Pro keyboards, free of charge.’ The repairs will consist of either replacing the affected keys or potentially replacing the keyboard as a whole if required.

You can find more details on how to get your device repaired by going to Apple’s documentation page detailing the service program.

Articles: Digital Photography Review (dpreview.com)

 
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Lumoid gear rental service has been shut down

13 Dec

Lumoid, a startup that offered photography gear and other gadgets for rent, has been officially shut down. The process had actually been underway for months, but was only officially revealed to the public late last week. According to company founder Aarthi Ramamurthy, who recently posted about the matter on Facebook, the team had “gradually wound down Lumoid” over the last four months, including selling its IP and assets.

The Lumoid website is still live and showing various gadget rental categories; however, clicking on any given rental item shows that it is no longer in stock. Speaking to TechCrunch, Ramamurthy indicated that it was Lumoid’s deal with Best Buy earlier this year that led to the decision to close the service down. The company was ultimately unable to get the money it needed to scale up the business to meet Best Buy’s needs.

Though Lumoid is gone, other camera and lens rental services remain, including the newly merged Lensrentals and LensProTogo, and Borrow Lenses.

Articles: Digital Photography Review (dpreview.com)

 
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Hasselblad launches rental service

16 Nov

Camera maker Hasselblad has launched the ‘Rent a Hasselblad’ camera equipment renting program, aiming to give enthusiast and professional photographers easier access to its medium-format photography products.

‘Rent a Hasselblad’ is a global online service and allows you to book Hasselblad cameras and lenses for a selected period of time, making it an interesting option for special photoshoots, when shooting while traveling or for those who’d simply like to try the Hasselblad system.

“Owning a Hasselblad medium format camera system is a significant investment even for a successful high-paid photographer,” said Bronius Rudnickas, Hasselblad Marketing Manager.

“Consequently, many professional photographers and enthusiasts haven’t had the opportunity to see what they’re able to create with Hasselblad’s medium format technology. The ‘Rent a Hasselblad’ program is designed to change that and we’re looking forward to seeing what photographers are able to produce having easier access to our photographic tools.”

At launch photographers can book the mirrorless medium format camera and a range of XCD lenses at around 40 pick-up locations across the globe. However, Hasselblad is planning to increase both equipment selection and locations in the future. In the US renting a X1D-50c for a day will cost you $ 110, lenses are around the $ 30 mark. The possibility to offset rental cost against the purchase price if you decide to purchase a piece of equipment after renting it is an added bonus.

You can find more information and book a camera and lenses on the Hasselblad website.

Press Release:

{PressRelease}

2017-11-16

HASSELBLAD LAUNCHES ‘RENT A HASSELBLAD’ – A NEW WAY TO EXPERIENCE AND TAKE ADVANTAGE OF HASSELBLAD MEDIUM FORMAT TECHNOLOGY

‘Rent a Hasselblad’ enables easier and on-demand access to Hasselblad medium format cameras and lenses for photography enthusiasts and professionals.

Hasselblad, the leading manufacturer of medium format cameras and lenses, is introducing the ‘Rent a Hasselblad’ service. The service has been created to allow photography enthusiasts and professionals to bene t from the advantages of medium format technology.

“Owning a Hasselblad medium format camera system is a signi cant investment even for a success- ful high-paid photographer,” said Bronius Rudnickas, Hasselblad Marketing Manager.

“Consequently, many professional photographers and enthusiasts haven’t had the opportunity to see what they’re able to create with Hasselblad’s medium format technology. The ‘Rent a Hasselblad’ program is designed to change that and we’re looking forward to seeing what photographers are able to produce having easier access to our photographic tools.”

‘Rent a Hasselblad’ is a global online service to book Hasselblad cameras and lenses for a selected period of time based on a photographer’s need to use the camera. Whether renting a Hasselblad system for a speci c photoshoot, booking a camera to try it out before making up their mind to purchase, or reserving gear to pick up and use at their next travel destination, the rental service will give photographers more freedom and higher accessibility to Hasselblad systems.

At its launch, customers can book the world’s first mirrorless medium format camera, the X1D-50c, and choose from a selection of XCD lenses at around 40 rental pick-up locations across the globe. Plans are already underway to grow the ‘Rent a Hasselblad’ service by increasing both the number of rental locations and expanding the selection of Hasselblad camera models at certain locations.

Furthermore, as a convenient online service with global coverage and reasonable rental fees, ‘Rent a Hasselblad’ offers photographers the possibility to offset rental cost against the purchase price if they then decide to make an investment in the Hasselblad camera system afterwards.

The ‘Rent a Hasselblad’ booking system with pricing and additional information can be found at: www.hasselblad.com/rental

{/PressRelease}

Articles: Digital Photography Review (dpreview.com)

 
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Canon opens its ‘most advanced’ service & support center yet in Burbank

13 Jul
A photo from our tour of the Canon lens factory in Utsunomiya, home of the L-series.

Today, Canon officially opens the doors to its latest and greatest Professional Technology & Support Center, a state-of-the-art facility in Burbank, California. Canon is calling this facility its “most advanced cinema industry resource to date.”

“Evolving from what began at Canon’s original Hollywood facility, the new state-of-the-art Canon Burbank facility provides these customers with enhanced technical environments and accessible service and support,” explains Canon. “Canon Burbank is poised to support Canon’s clients’ productivity through a dynamic mix of product evaluation and testing, product & workflow training, industry events and expedited repairs.”

The center was built mainly to support the Cinema EOS community, speeding up service and support times for studio customers in LA, but stills photographers in the area will be able to take advantage of it like any other CPS center. Just don’t expect the workshops, demos, and software trainings offered there to be focused on still imaging.

DPReview is actually going to the grand opening today, and we’ll have more to share in the very near future. In the meantime, head over to the official Canon Burbank facility webpage and have a look around.

Press Release

CANON U.S.A. CELEBRATES GRAND OPENING OF ITS MOST ADVANCED CINEMA INDUSTRY RESOURCE FACILITY TO DATE

New Professional Service & Support Center in Burbank, Calif., Becomes Dedicated Location for Studios, Post-Production Facilities, Suppliers and Professional Organizations

MELVILLE, N.Y., July 12, 2017 – Continuing its support of professional clients in the filmmaking and still imaging communities, Canon today officially opened its doors to its newest Professional Technology & Support Center in Burbank, Calif. Evolving from what began at Canon’s original Hollywood facility, the new state-of-the-art Canon Burbank facility provides these customers with enhanced technical environments and accessible service and support.

Canon Burbank is poised to support Canon’s clients’ productivity through a dynamic mix of product evaluation and testing, product & workflow training, industry events and expedited repairs. Every aspect of the new facility’s design and operation was made in consideration of improving customers’ experience with Canon products from input to output, and in improving access to the highly trained Canon service and support team. Facility highlights include:

  • Enhanced on-site repair capabilities
  • Industry standard 4K projection and DI capabilities
  • Workflow Lab for software training and NLE workflows
  • Image lab for in-depth camera & lens testing, demonstration and troubleshooting
  • Fully equipped multipurpose room for training, events, demonstration and shooting
  • Immersive product showroom

“Since our 2011 launch of Cinema EOS, Canon has been steadfastly committed to exceeding the high expectations of our professional clients in the production community,” said Eliott Peck, executive vice president and general manager of the Imaging Technologies & Communications Group, Canon U.S.A., Inc. “Our new Burbank location represents the culmination of our commitment to listen to our clients, understand their needs and provide them with what they need to bring their artistic and passion projects to life. As Canon continues on its journey to support the production community and evolve with changes in this industry, our mission is now clearer than ever, to be a resource and a beacon for industry professionals.”

At Canon Burbank, customers may now take advantage of walk-in service Monday through Friday, with plenty of convenient parking. The location will feature a steady calendar of educational offerings from top professionals on the latest equipment and filmmaking techniques, the ability to color correct and screen content, and a lab for testing Canon cameras and lenses. The facility’s multipurpose room is also configurable for industry gatherings and special events..

The new Burbank location is yet another extension of Canon Professional Services’ (CPS) powerful support network for the region’s professional photographers, filmmakers, and videographers. CPS members are invited to visit Canon Burbank for all of their service needs, Canon Live Learning sessions, and professional training tailored to their needs.

For a virtual tour and more information on the Burbank facility – usa.canon.com/canonburbank

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† Based on weekly patent counts issued by United States Patent and Trademark Office.

All referenced product names, and other marks, are trademarks of their respective owners.

Articles: Digital Photography Review (dpreview.com)

 
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Rage Rooms: Hourly Russian Service Lets You Vent Aggression

27 Apr

[ By SA Rogers in Destinations & Sights & Travel. ]

Has life in the modern world given you a simmering sense of resentment, anxiety and anger you wish you could unleash upon some highly breakable objects? Maybe you’re fuming over your job and fantasize about smashing a copy machine, Office Space-style, or maybe you’d like to give a certain public institution a piece of your mind. In Russia, you can pay by the hour to take out these aggressions on the environment of your choice – safely, legally and as violently as you like.

For a fee ranging from $ 150 to $ 450 depending on the complexity, ’Rage Rooms’ by Debosh can be customized to your liking. They’ll design your personalized smashable room to resemble your workplace, apartment or any other space you prefer, or you can bring your own breakables and clean up after yourself for a mere $ 50. Prices also vary by ‘difficulty level,’ depending on whether you want to smash some dishes and televisions or rent out a larger space with a group of friends, with more to destroy.

Founder Alexei Barinskiy says he originally owned a flea market, and was often left with too much merchandise that wasn’t selling. He wondered if he could find a way to get rid of it while still making a profit. Shortly thereafter, Debosh was born. They provide the space, breakables, hard hats, protective eyewear and highly satisfying sledgehammers, clubs and baseball bats to do the job.

“Destroyery is a kid of entertainment where people can do things they are restricted to do in everyday life, or maybe such things are just hard to do or they may have really bad consequences,” notes the website (translated from Russian.) “For example, at Destroyery you can smash a TV with a sledgehammer, take off safety goggles, dust down and go home pleased and relieved.”

“However, Destroyery is not just about crushing things with a hammer. You can come on your own or with your friends and experience a new feeling of freedom and permissiveness like when you were a kid, causing mischief and your mom went off on you for broken things at home or your dad smacked your ass for smashing a window.”

It’s kind of nuts, but it’s also hard to deny the draw. Maybe the idea will catch on in the United States, too.

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[ By SA Rogers in Destinations & Sights & Travel. ]

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Custom Essay Writing Service, Buy Argumentative Essay

14 Apr

our essay writing team will work on it relent lessly to ensure that its quality
www.surveymonkey.com/r/CMYZQZV

 
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Relonch is a camera and photo editing service that costs $99 per month

14 Dec

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No screen, no flash, no settings, no SD card: Relonch, a $ 99-per-month APS-C fixed lens camera and photo editing service currently in beta, sounds like a whole lot of nope right off the bat. But its creators think they’ve found a way to bring better photography to the masses.

If Relonch sounds familiar, you might be remembering the prototype iPhone case that held an APS-C image sensor that the company unveiled at Photokina 2014. What became a photo editing app fed into the latest concept, a ‘camera as a service.’ 

That camera is the Relonch 291, a 20MP APS-C camera ‘based on Samsung Galaxy NX technology’ with a fixed prime lens. It offers just one shooting mode, and button: the shutter release. There’s no way to save photos directly from the camera – what Relonch does offer is a 4G connection to automatically transfer captured images to its server and uses AI to select what it deems to be the best images and processes them. Edited images are transferred back to the user via a mobile app the next day.

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The company hopes to make Relonch available globally in 2018. Until then, the service is in beta testing as its processing algorithms are refined. In the meantime, if you’re in Palo Alto you can visit their showroom to try one out for three days. If you like what you see, you can ‘reserve’ Relonch now for $ 99 (fully refundable), but you’ll be looking at a wait until at least mid 2018.

Fast Company’s Emily Price took one for a spin and found some aspects of the experience appealing, but was ultimately disappointed when photos didn’t meet Relonch’s AI’s quality standards. There’s also an argument to be made about cost – over the course of a year Relonch will cost its user $ 1200. For that kind of money, you can be the proud owner of a really nice APS-C camera. But that may be beside the point for Relonch’s target audience.

Is this something you would consider recommending to your friends and family who find ‘professional’ cameras too intimidating? Let us know what you think.

Articles: Digital Photography Review (dpreview.com)

 
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Picturelife shutters service, user content migrates to SmugMug

24 Aug

Photo storage and management service Picturelife has shut down after a few years of operation, citing ‘a challenging economic environment’ as the cause. All of Picturelife’s products have already been shuttered, however users’ photos and videos have not been lost. ‘A few weeks ago,’ the company explains, ‘we reached an agreement with SmugMug to provide you with a way to recover your photo and video memories.’

Picturelife’s now-former users can access their photos and videos for free through SmugMug’s service without obligation here; the Picturelife account login information is required. The content is made available for free under SmugMug’s two-week trial, after which point the service is available at various prices. Picturelife users are being offered a discounted $ 2/month subscription option for their first year of SmugMug service.

Speaking about the migration, SmugMug’s CEO Don MacAskill said, ‘For us, this is not about customer acquisition, it’s about doing the right thing and helping the photography community keep their photos safe. We weren’t interested in acquiring Picturelife’s business, but wanted to help our fellow photographers, and so we offered our services to help make that happen.’

Articles: Digital Photography Review (dpreview.com)

 
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Parachut is a subscription service for borrowing expensive camera gear

13 Jul

If you’re really keen to shoot with a particular camera or lens, but you can’t afford to buy it, you don’t have many options. Renting gear for long periods of time can get very expensive, very quickly.

Parachut is a new subscription-based service that allows you to borrow from a wide variety of equipment – old and new – for $ 149 per month. Pitched as a service geared around ‘exploration’, Parachut allows subscribers to lease equipment based on their personal interests. You can add specific items to a wish list, but the precise contents of your first delivery – called a ‘Chut Drop’ – will be tailored to your picture-taking preferences, and skill level, and may include ‘surprises’. 

Parachut is a subscription-based service for long-term leasing of photographic equipment, both old and new.

Once you take delivery of a piece of equipment, provided that you maintain your subscription, you can keep it for as long as you like. An additional $ 49 per month covers accidental loss or damage.

Parachut is currently in beta, and only available to US-based subscribers. Expansion to other countries is planned, and an official launch for ‘founding members’ is scheduled for later this year. Right now, $ 149 will get you on the founding members list, ready for the first Chut Drop in autumn. 

For more information, watch the (slightly cringeworthy) video, above, and check out Parachut’s website. What do you think? For what amounts to almost $ 2000 a year, would you make use of a service like Parachut? Let us know in the comments. 

Articles: Digital Photography Review (dpreview.com)

 
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