A number of Google’s $ 499 Pixel 3 smartphone units are experiencing an issue that causes the camera to ‘shake’ while recording video even when the device is placed on a stable surface. A large number Pixel 3 owners have published complaints about this problem on Reddit, Twitter, the Google Support forums, and other online destinations.
The issue appears to primarily impact the Pixel 3 model, though there are some reports of it related to the larger Pixel 3 XL. Sample videos from users show the camera’s focus constantly adjusting itself or, in other examples, producing a prominent wobble effect similar to what one would get by shaking the phone.
Though Google hasn’t provided an official statement about the matter at this time, a loud clicking sound produced from the camera while recording indicates the problem may stem from the Pixel 3’s optical image stabilization system. Pixel 3 owner ‘anaymakan’ shared a video demonstrating this problem on the Pixel 3 subreddit in late May.
Because this appears to be a hardware defect, Pixel 3 owners have been unsuccessful in finding a workaround solution. Owners of the faulty devices report having it solved by getting a replacement phone that doesn’t suffer from the same problem.
Articles: Digital Photography Review (dpreview.com)
Sony has posted a note on its support site saying it will modify NEX-5N cameras of users troubled by clicking noises during video recording. The company points out that the phenomenon only occurs: ‘if the camera undergoes sudden motion while recording; motion generally inconsistent with smooth video recording.’ But has said it will make an ‘adjustment’ to the cameras (during the warranty period) of users who feel they’re likely to encounter the issue. The company doesn’t say that only people combining jogging with their videography need apply, but…
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